Returns & Exchanges

We want you to be fully satisfied with your Scruffs gear, which is why we offer a 30-day return policy on all unworn items in their original packaging. Whether it is the wrong fit or a change of mind, we have made our return process straightforward and efficient.

Return Process

• 1.
  Initiate Your Return

  Log into our online returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Label and Post

  Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.